Privacy Policy

Last Updated: July 2, 2026

This “Privacy Policy” describes the privacy practices of and governs how Harvest Hosts Opco LLC and our subsidiaries and affiliates (collectively, “Harvest Hosts”, “we”, “us”, or “our”) collects, processes, and uses Personal Information (as defined below) relating to the users and visitors (collectively, “you”) of the Harvest Hosts website (www.harvesthosts.com), the Harvest Hosts mobile application, the Boondockers Welcome website (www.boondockerswelcome.com) and the Escapees website (www.escapees.com) (each of which may also be accessed through the Harvest Hosts mobile application), the searchforsites mobile application and website (www.searchforsites.co.uk), the CampScanner website (www.campscanner.com), and the Brit Stops mobile application and website (www.britstops.com) (collectively, the “Website”) and which posts or links to this Privacy Policy, and the rights and choices available to you with respect to your Personal Information.

This Privacy Policy, which is incorporated into our Terms of Use, applies to your use of the services available or enabled via any mobile applications of Company, its parents, affiliates or agents and/or the Website, including those that allow guest users to browse, view, choose, and reserve Host Locations (collectively, the “Services”). By using the Services, you agree to this Privacy Policy, which may be updated by us at any time. You should review this Privacy Policy carefully. If you do not agree with it, you may not use the Services. By using the Services, you confirm that you understand and agree with the provisions of this Privacy Policy. Please note that if you do not provide certain Personal Information to Harvest Hosts when requested, we may not be able to provide you with access to all areas of the Services.

This Privacy Policy applies only to the Personal Information that we may collect through the Services and does not concern any third-party website, mobile application or devices to which the Services may link or connect.

California residents, please read our Notice to California Residents.

Personal Information We Collect

Information you provide to us:

Personal information (any information that identifies, could be used to identify or is otherwise associated with an individual person, which is in the possession of, or is likely to come into our possession (or the possession of our representatives or service providers), and includes the definition of “Personal Information,” “personal data,” and similar terms under applicable laws and regulations relating to data protection and privacy, collectively, “Personal Information”) you provide to us through the Service or otherwise includes:

• Contact information, such as your first and last name, email and mailing addresses, and phone number.
• Content you choose to upload to the Services, such as text and images, along with the metadata associated with the files you upload, including your correspondence with other users of the Services.
• Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
• Location information, which we collect via your IP address when you sign up for any of the Services and via precise geolocation data when you choose to share your location with us in our mobile applications.
• Profile information, such as your username and password that you may set to establish an online account with us, an up-to-date profile photo (if required), vehicle information (e.g., RV model and manufacturer, and if required, an up-to-date photograph of the vehicle), your saved trips, hosts, interests, and preferences.
• Payment information, we may collect your payment card information and billing address if, for example, you sign up for a membership or to receive other Services requiring payment. To keep your financial data secure, we have contracted with a third party to maintain and process your payment information.
• Reservation information, such as information you provide when you make a reservation using the Services.
• Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.

We obtain this information in order for us to be able to provide the Services to you and to otherwise meet our contractual obligations to you.

Information we obtain from social media platforms

We may maintain pages for the Services on social media platforms, such as Facebook, Instagram, Twitter, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your Personal Information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy. We obtain this information in order for us to be able to provide the Services to you and to otherwise meet our contractual obligations to you.

Information we obtain from other third parties

We may obtain your Personal Information from other third parties, such as entities we acquire or marketing partners. We rely on our legitimate interests to obtain this information in order to provide better Services to you. If we obtain your information from third parties, we will make sure to provide you a timely notice of our Privacy Policy if you have not had an opportunity to review it.

Information we collect about Registered Hosts

We collect Personal Information from you if you sign up to join as a host (“Registered Host”). The information you provide to us may include your first name, last name, email address, business name, business address, and phone number to enable us to provide the Services to you. As a Registered Host, you may also provide us with testimonials and reviews regarding our Services, and we rely on our legitimate interests to process that information. Registered Hosts may choose to upload pictures, video, and any other information about the Registered Host’s business on our Services. Registered Hosts can also choose to provide links to their website or social media pages, such as Facebook, on our Services.

Cookies and Other Information Collected by Automated Means

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Services, including but not limited to:

• Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, and general location information such as city, state, or geographic area.


• Online activity data, such as information about your use of and actions on the Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, including referring and exiting pages or screens, information about your activity on a page or screen, access times, and length of access; and other Personal Information.

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies. In our mobile application, we may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from our mobile application. We may use analytics and session replay technologies, such as Microsoft Clarity, to help us understand how users interact with the Services. These technologies may record information regarding user interactions, including mouse movements, clicks, scrolling activity, navigation paths, and other engagement data, which we use to improve the functionality, performance, and user experience of the Services. As described in greater detail in our Cookie Policy, we may work with third-party analytics and advertising partners, including providers such as Google and Meta, who may use such technologies to collect information about your interactions with the Services for analytics, advertising measurement, and targeted advertising purposes.

Users in Europe and the UK should review our Cookie Policy for additional information regarding our use of cookies.

Please see the “Targeted online advertising” section for information about how to exercise choice regarding the use of browsing behavior for purposes of targeted advertising.

Referrals

Users who have registered an account on our Website (“Registered Users”) may have the opportunity to refer friends or other contacts to us. If you are a Registered User, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.

How We Use Your Personal Information & the Legal Basis Relied Upon for such Use

We use your Personal Information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

How We Share your Personal Information

We share your Personal Information with third parties in the following circumstances or as otherwise described in this Privacy Policy:

• Business Affiliates and service providers, in our legitimate interests, or to perform a contract with you. We may share your Personal Information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy, in our legitimate interests, or to perform a contract with you. We may share your Personal Information with third party companies and individuals that provide services on our behalf or help us operate the Services such as customer support, payment processing, hosting, analytics, email delivery, marketing, employment application processing, and database management services. Where you visit or use our Services, in any manner, we may use pixels, cookies, or other tracking technologies to associate your usage of our Services with an associated email, through our third party vendors. Where applicable, we may contact you via such associated email address through our third party vendor services. These third parties may use your Personal Information only as directed or authorized by us and in a manner consistent with this Privacy Policy and are prohibited from using or disclosing your information for any other purpose.
• Hosts and other users, in our legitimate interests, or to perform a contract with you. We may share your Personal Information with Registered Hosts and other Registered Users of the Services where you make bookings, only as we deem necessary to facilitate the bookings. This exchange of information is essential to the operation of the Services.
• Other Users of the Service and the Public. We may provide functionality that enables you to disclose Personal Information to other users of the Services or the public. For instance, you may be able to maintain a user profile with information about yourself that you can make available to other users or the public. You may also be able to submit content to the Services (such as comments, reviews, surveys, blogs, photos, and videos), and we will display your name and user profile along with the content you submit. We do not control how other users or third parties use any Personal Information that you make available to such users or the public.
• Host location information on third-party mobile apps. We may provide name and location information of Registered Hosts on certain third-party mobile apps providing navigation and mapping services to feature and advertise the Host locations to the users of such third-party services.
• Professional advisors, in our legitimate interest or as required by law. We may disclose your Personal Information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us. For compliance, fraud prevention and safety, in our legitimate interest or as required by law. We may share your Personal Information for compliance, fraud prevention and safety purposes described above.
• Acquirer of or investor in our business or assets. We may sell, transfer or otherwise share some or all of our business or assets, including your Personal Information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, investment, reorganization or sale of assets, or in the event of bankruptcy or dissolution. Harvest Host reserves the right to further share your Personal Information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination of all or any portion of our assets. All these third parties will be expected to be subject to confidentiality requirements (either by contract, professional obligation, duty or otherwise) that require them to only use your Personal Information for the purposes as described above.

Your Choices

In this section, we describe the rights and choices that may be available to you depending on the jurisdiction in which you reside:

1. if you have a membership account on the Services, you can upgrade or cancel your membership and update your profile information, such as your name, email address, and password, by logging in to your account;
2. confirm whether we process your Personal Information and to obtain information regarding the processing of your Personal Information and access to the Personal Information about you that Harvest Hosts holds;
3. request that Harvest Hosts corrects and updates your Personal Information if it is inaccurate or incomplete;
4. request deletion of your Personal Information (but please note that there may be circumstances where we are legally entitled to retain Personal Information regardless of any such request);
5. object to the processing of your Personal Information;
6. request us to restrict, anonymize or block the processing of your Personal Information;
7. receive a copy of some Personal Information in a structured, commonly used and machine-readable format and/or request that Harvest Hosts transmits that data to a third party where this is technically feasible;
8. if we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing, use or disclosure we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent; and
9. lodge a complaint with a data protection authority about our collection and use of your Personal Information. More information is given below under the “Complaints” paragraph.

You can exercise any of these rights by contacting us at [email protected] or via any other means we provide in this Privacy Policy (see the section on “How to Contact Us” below). When you contact us about your Personal Information, you may be asked to provide evidence of your identity (e.g., driver’s license or passport). These types of safeguards are designed to ensure that only you, or someone authorized by you, has access to your file. Please note that exercising certain rights may limit the Services that we are able to provide.

Certain U.S. states have privacy laws applicable to us that grant their residents rights in addition to those otherwise described in this Privacy Policy (e.g., the right to appeal our denial of any request validly submitted). However, these rights are not absolute and some state privacy laws do not provide these rights to their residents. Therefore, we may decline your request in certain cases as permitted by law.

Complaints

For UK and EEA individuals, if you would like to submit a complaint with a data protection authority about our collection or processing of your Personal Information, please contact your local data protection authority.

• Contact details for UK’s data protection authority, the UK Information Commission are available here.
• Contact details for data protection authorities in the European Economic Area are available here.

Marketing

Depending on your preferences, we may send you marketing communications where we think that these are relevant and interesting. We send emails to your provided email address, such as our magazine or our brochures. Some of these emails may be tailored to you, based on your interests and any other information we may hold.

We also send you information through the mail, such as our magazine and our brochures, and if you have provided your phone number we may contact you by telephone for the purposes for which you have provided this (e.g., to keep you updated on our developments).

Opt-out of marketing communications.

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected]. You may continue to receive service-related, transactional, and other non-marketing emails. For any recurring promotional and personalized marketing text messages, you may opt out by replying “STOP” from the mobile device receiving the messages. Your option not to receive promotional and marketing material shall not preclude us from corresponding with you, by email or otherwise, regarding your relationship with us (e.g., your account status and activity or our responses to questions or inquiries you pose to us), including our employees, contractors, agents and other representatives, from accessing and viewing your Personal Information for our internal business purposes; and shall not preclude us from disclosing your Personal Information as described in this Privacy Policy for purposes other than sending you promotional and marketing materials.

Targeted online advertising.

You may also see ads for our Services on third-party sites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to customers who have visited our Website). Where you see an ad on social media, this may be because we have engaged the social network to show ads to our customers, or users who match the demographic profile of our customers. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third-party websites.

Some of the business partners that collect information about users’ activities on or through the Services may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. Please review our Cookie Policy for additional information. If you choose to opt out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.

Choosing not to share your Personal Information.

Where we are required by law to collect your Personal Information, or where we need your Personal Information in order to provide the Services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with all or some of the Services. We will tell you what information you must provide to receive the Services by designating it as required at the time of collection or through other appropriate means.

Other Sites and Services

The Services may contain links to other websites and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites, mobile applications and services follow different rules regarding the collection, use and sharing of your Personal Information. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security Practices

The security of your Personal Information is important to us. We employ a number of organizational, technical, and physical safeguards designed to protect the Personal Information we collect. However, security risk is inherent in all internet and information technologies and we cannot ensure or warrant the security of the Personal Information you transmit to us through the Service and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or organizational safeguards. Although we may allow you to adjust your privacy settings to limit access to your information, no security measures are perfect or impenetrable. We cannot control the actions of other users or other third parties with whom you may choose to share your information. Therefore, we cannot and do not guarantee that information you provide through the Services will not be viewed by unauthorized persons. We are not responsible for circumvention by any third party of any privacy settings or security measures contained within the Services.

Data retention

The period for which we will hold your Personal Information will vary and will be determined by the following criteria:

• The purpose for which we are using it. We are required to retain the Personal Information for as long as is necessary to satisfy or meet the purposes for which it was obtained including applicable legal or regulatory requirements; and
• Legal obligations. We will also retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our terms and conditions, other applicable terms of service, and our policies.

Following our retention periods, or other legal basis to retain such Personal Information, we will delete or destroy the Personal Information. Where we are not able to delete or destroy the Personal Information, we will anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), we will securely store your Personal Information and isolate it from any further processing until deletion is possible. If you have questions about, or need further information concerning, our data retention periods, please send an email to [email protected].

Children

The Service is not directed to, and we do not knowingly collect Personal Information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us at [email protected].

International Data Transfers

We are headquartered in the United States and have service providers in other countries, and your Personal Information may be transferred to the United States or other locations outside of your state, province, or country. By accepting the terms of this Privacy Policy, you acknowledge and accept the processing of your Personal Information on servers located in the United States and in states, provinces or countries outside of your own. In the event we transfer your Personal Information to third parties (such as the service providers listed above under the “How We Share Your Personal Information” section, who are located in the UK, EEA, U.S. or other global jurisdictions), such transfer will be done pursuant to contractual safeguards to protect your Personal Information in accordance with this Privacy Policy. If you are an individual located in the United Kingdom or the European Economic Area, the transfer will be made (i) on the basis of data protection adequacy decisions made by the United Kingdom or the European Commission or (ii) pursuant to the European Commission’s Standard Contractual Clauses, UK Addendum or UK International Data Transfer Agreement for transfers of Personal Information, unless the data transfer is to a country that has been determined to provide an adequate level of protection for individuals’ rights and freedoms for their Personal Information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Website. We may, and will if required by law, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Services. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Services (or as otherwise indicated at the time of posting). In case of material modifications, we will provide you with notice of the modification by email at least thirty (30) days before the effective date. In all cases, your continued use of the Services after the posting or receipt of notification, if applicable, of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

How to Contact Us

Please direct any questions or comments about this Policy or privacy practices to [email protected]. You may also write to us via postal mail at: Harvest Hosts Opco LLC. Attn: Legal – Privacy 1300 N. Frontage Rd, #1594 Vail, Colorado 81657.

Notice to California Residents

We are required by the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act, collectively, the “CCPA”) to provide to California residents an explanation of how we collect, use, and share their Personal Information, and of the rights and choices we offer California residents regarding our handling of their Personal Information. We do not sell Personal Information. However, as we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising. In limited circumstances, the CCPA may classify the use of certain third-party cookies as “sales” of Personal Information, although we do not consider our practices as constituting a “sale” in the ordinary sense of the term. If you would like to opt out of our (and our third-party advertising partners’) use of cookies and other tracking technologies, please review the instructions provided in the Cookie Policy.

We have collected and used the following categories of Personal Information from the following sources and for the following business purposes during the 12-month period prior to the “last updated” date of this Privacy Policy:

Please note that we have also disclosed the following categories of Personal Information to the following categories of recipients for the following business purposes during the 12-month period prior to the “last updated” date of this Privacy Policy:

California Residents’ Privacy Rights

The CCPA grants individuals the following rights:

• Information: You can request information about how we have collected, used, and shared your Personal Information during the past 12 months, including: (i) the categories of Personal Information we have collected about you, (ii) the categories of sources from which the Personal Information is collected, (iii) the business or commercial purpose for collecting your Personal Information, (iv) the categories of third parties with whom we have shared your personal information, and (v) the specific pieces of Personal Information we have collected, used, and shared.
• Access: You can request a copy of the Personal Information that we collected about you.
• Deletion: You can ask us to delete the Personal Information that we collected or maintain about you and tell our service providers to do the same.
• Opt-out: You can ask us to not share your Host name and Host location information with third-party mobile apps, as described in the “How We Share Your Personal Information” section of the Privacy Policy. Any disclosures we provide will only cover the 12-month period preceding the receipt of a verifiable consumer request. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you. You are entitled to exercise the rights described above free from discrimination.

The California Online Privacy Protection Act also grants you the right to review and request changes to the Personal Information we have collected about you. You may do so by following the instructions in the “How to Submit a Request” section below.

Additionally, you have the right to not experience discriminatory treatment, and we will not discriminate against you, because you have exercised any California consumer privacy rights. We do not use the fact that you have exercised or requested to exercise any CCPA rights for any purpose other than facilitating a response to your request.

California Shine the Light Law.

Under California Civil Code section 1798.83, California residents are entitled to ask us, once a year and free of charge, for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for direct marketing purposes and the contact information for such affiliates and/or third parties in the immediately preceding calendar year. If you are a California resident and would like a copy of this notice, please submit a written request to us at 1300 N. Frontage Rd, #1594, Vail, Colorado 81657 or via email at [email protected]. You must put the statement “Your California Privacy Rights” in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

How to Submit a Request

If you are a California resident, to exercise any of these rights in connection with your Personal Information, please email [email protected] or call us at +1 (888) 869-8375.

Identity Verification

The CCPA requires us to verify the identity of the individual submitting a request to access or delete Personal Information before providing a substantive response to the request. We may therefore require you to send us proof of your identity before responding, such as address, date of birth, state or country of residence, telephone number, email address or details of a transaction. In addition, if you ask us to provide you with specific pieces of Personal Information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. We will use the information you submit and the information we have in our systems to try to verify your identity and to match the Personal Information we have collected about you, if any, to your identity.

Authorized Agents

California residents can empower an “authorized agent” to submit requests on their behalf. We will require (i) verification of your identity directly with us (as described above) and confirmation you provided the authorized agent permission to submit the request and (ii) the authorized agent to have a written authorization confirming that authority (e.g., via a notarized letter).

Additional Disclosure for Residents of Canada

Transfer Of Data.

Harvest Hosts and its third-party hosting service providers primarily store data about you, including Personal Information, on servers located and operated within the United States. If you reside or are located outside of the U.S., we may send and store your Personal Information (also commonly referred to as personal data) to the U.S. in order to provide and operate the Services. By accepting the terms of this Privacy Policy, you acknowledge the transfer to and processing of your Personal Information on servers located in the U.S.

Interest-Based Advertising in Canada.

For more information about interest-based ads, or to opt out of having your web-browsing information used for behavioral advertising purposes, please visit https://youradchoices.ca/choices. To learn more about interest-based advertising in mobile apps and to opt out of this type of advertising by third-party advertising companies that participate in the DAAC’s AppChoices tool, please download the version of AppChoices for your device at https://youradchoices.ca/appchoices/.

The Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”) provides certain rights to Canadian residents. Under Canadian law, you have a right to access your Personal Information held by us, subject to applicable exceptions. You may contact us or write to us at the address indicated in the “How to Contact Us” section to ask us to access and/or correct your information. We may require you to send us proof of your identity before providing you with access to your Personal Information. If you send us a request to access or correct information, then we will contact you within 30 days (although it may take us longer to fully respond to your request). Our Privacy Policy clearly states how we collect, use and share your Personal Information. Please contact us at any time (1) if you have any questions, or complaints, regarding the collection or use of your Personal Information or the content of this policy, or (2) if you wish to withdraw your consent to us using your data.

If you are not satisfied with our response to your query or complaint, you may also contact the Office of the Information and Privacy Commissioner of Canada.